How Lost Lions Tribe handles your personal information \u2014 written in plain language. This policy is provided as a working template and should be reviewed with legal counsel before launch.
Last updated
June 2026
Lost Lions Tribe is a purpose-led lifestyle brand committed to supporting mental health charities and community wellbeing initiatives. We are not a registered charity and we are not a substitute for professional care.
Who we are
Lost Lions Tribe is a purpose-led lifestyle brand and community. In this policy, “we”, “us” and “our” refer to Lost Lions Tribe. We are the data controller for personal information collected through this website.
What we collect
Contact details you provide via forms (name, email, message).
Newsletter sign-ups (email address, consent timestamp).
Order and donation information processed through Stripe (billing details, items, amount, currency in GBP). We never see or store full card numbers — Stripe handles payment data directly.
Basic analytics about how you use the site (pages viewed, device type, approximate location). We do not sell this data.
Account data for admin users (email, role).
How we use it
To respond to enquiries, fulfil orders, send newsletters you opt into, process donations, and operate the website securely.
To understand which content resonates so we can improve the experience.
To comply with legal, tax, and accounting obligations.
Legal basis (UK GDPR)
Consent — newsletter sign-ups and non-essential cookies.
Contract — fulfilling orders and processing donations you initiate.
Legitimate interests — running the website, security, and analytics in a privacy-respecting way.
Legal obligation — financial records and tax reporting.
Who we share data with
Stripe — payment processing for orders and donations.
Google Firebase / Google Cloud — hosting, database, and authentication.
Email service providers — transactional and newsletter delivery.
We do not sell personal data. We share with processors only as needed to run the service, under appropriate data-processing terms.
Cookies
We use a small number of cookies for essential site functionality and, where you consent, for analytics. You can clear or block cookies in your browser settings.
Your rights
Under UK GDPR you can request access, correction, deletion, restriction, portability, and objection in relation to your personal data, and withdraw consent at any time.
To exercise these rights, email us at the address below. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Data retention
We keep personal data only as long as necessary for the purposes set out above, or as required by law (e.g. order and tax records). Newsletter data is kept until you unsubscribe.
Contact
For privacy questions or requests, contact us via the Contact page. This policy may be updated from time to time; the latest version always lives at this URL.